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ISMS
UNIMAS was first certified ISMS (ISO/IEC 27001:2007) by SIRIM QAS International Sdn. Bhd. in 2013. ISO/IEC 27001 is a compliance standard which requires establishing, implementing, maintaining and continually improvement to an information security management system in an organization.
ICT Awareness
Not only computer security something all staff members and students alike need to be aware of and understand, it’s something anyone who utilises the Internet must master. Hackers, identity thieves, scammers, and online criminals are becoming increasingly devious and sophisticated.
ISP UNIMAS
We've strategically crafted a five-year action plan aimed at enhancing the accessibility of comprehensive digital services. This involves fortifying our ICT infrastructure and infostructure to ensure both security and inclusivity. Additionally, we're reinforcing our ICT governance function through strategic partnerships.
APAI
This system, developed using REKA and APAI, is designed to provide general information and assistance based on the input provided by users. There are 6 category options: ‘General’, ‘Academic Matters’, ‘Research & Discovery’, ‘Admin & Finance’, ‘Student Affairs’, and ‘ICT & Online Services’. APAI has a feedback section for user input.
SERVICE HOURS
Where assistance meets excellence!
We prioritize the requests of our valued staff and students, ensuring dedicated front-desk support throughout the weekdays. Rest assured, our first-line support is ready to expertly guide you through any queries.
- 8.00am - 1.00pm
- 2.00pm - 5.00pm
Our Extensive Range of Services
Need Help?
Reach out for assistance—we're here to make things easy for you!
Please submit your request through UNIMAS Support at https://support.unimas.my. We strive to review and respond within 1 to 3 working days, depending on the urgency and complexity. Kindly include the following details:
- Matric Number
- Phone Number
- Description of your problem or request